Help
Help & Setup Guide
Introduction
Multi Seller Marketplace is an app which enables you to convert your shopify store to a perfect markeplace with multiple sellers.
- Convert your shopify store to a perfect markeplace with multiple sellers / vendors.
- List & manage products, orders and much more by sellers on their own with separate panel
- Manage sellers, review products and stuffs through master admin panel with lots of store settings
- Create/manage vendors
- Create/manage product categories
- Create/manage products, admin can review and approve/reject (either set auto approval or manually) the products uploaded by merchant
- Manage orders and also can remind merchant for particular order
- Manage store settings like, portal header, either admin can set text or store logo as header.
- Admin can set measurement unit which is used to display unit of weight when any product is added/ edited by seller/admin.
- Admin can also set his/her commission on particular seller product, either in percentage or in amount.
- Manage merchant payments and also admin can able to view total commission and merchants total sells and stuffs.
- Admin can manage below mail content, mail subject and toggle on/off for emails for various events
- Seller / Vendor wise commission setting
Admin panel
1. Admin home provide dashboard for the app.
2. Dashboard shows small piece of information about Products, Sellers, Orders, Earnings etc....
1. "Categories" tab display list of all available collections from store.
2. Click on "Synchronize Collections" button to view latest added or updated collection in store.
3. Click on status button of particular category for changing its status. Possible Value is either "Yes" or "No"
- Yes : Display such collection at product add or edit time.
- No : Not display such collections at product add or edit time.
4. If collection type is "Custom" then you can assign category group so each custom collection row has button for assigning category group.
5. If collection type is "Smart" then you can't assign category group so you can only view product conditions by clicking button available in action column.
6. For adding a new category group click on "Category Group" tab then you can show "+Add new category group" button at the top right corner, Click on that
7. Click on "edit" or "delete" button from Action column for Edit or Delete existing Category group.
8. You can assign this "Category Group" to any "Category" using edit category from "Category" section.
9. This assigned "Category Group" and "Category" are show at product page when you add new product.
Settings tab will help you to manage different kind of settings related to this app
- Settings
- Email Settings
- Registration Settings
- Content Settings
- Social Media Settings
- Settings tab will help you to manage primary settings and product related settings.
- Settings tab has 2 sub tabs
- General Settings
- Product Settings
- General Settings tab help you to manage primary settings like Seller approval, Product commission, Payment methods, Store type etc...
- Product Settings tab help you to manage settings like Product approval, Allow product edit/delete, Tax, Shipping etc...
- It is notification email setting you can set notification mail parameters, change status of particular mail for send or not, edit mail subject and content.
- You can test particular mail so you can show how's the particular mail will look like in receivers inbox. You can send test mail to any email id.
- We are providing facility for dynamic seller registration form fields.
- Fields listed in screen shot are dynamic it is your wish to display these fields on your seller registration form or not. by simply changing status you can achieve this.
- This tab has 5 sub tabs
- Terms and conditions Tab : Used to set content for terms and condition, it will display at seller login & registration time.
- Payment Detail Tab : Used to set content for payment instructions, it will display on payment detail page.
- FAQ Tab : Used to set FAQ content, it will display on seller login and registration page.
- Privacy Policy Tab : Used to set Privacy and Policy content, it will display on seller login and registration page.
- Handbook Tab : Used to set content for seller Handbook, it will display on seller login and registration page.
- You can manage social medial settings here.
- Click on Edit button to make link textbox and it's status dropdown editable after that you can change the values.
- Click on Save button to save your editing for particular media link.
- Click on View button to visit particular media link in new tab.
- According to your social media settings preview has been generated.
- This social links will display on seller Login and Registration page same as displayed in preview.
1. You can add new vendor by clicking on "+Add new vendor" button
- you will move on Add New Vendor page, fill up the details on that page and click on Register button.
- vendor will receive his account password on his mail which is entered by admin at seller registration time.
- In short admin can create seller account and provide it to the any particular seller.
2. Admin can edit vendor details as well as deny and delete them
3. Admin can view vendor profile by clicking on "View Profile"
4. Admin can view or access particular vendor account by clicking on "Login as Seller"
5. Edit commission details like commission type( percentage or amount ) and it's value.
1. "Manage Seller Payment" menu helps you to manage seller transactions details.
- This page list payment related details of your sellers.
- For changing payment status and new payment click on button available in "Action" column of particular seller's row so you will move on following screen.
- You can show payment related details of particular seller.
- For making payment click on "Pay" button
- You can also change transaction or payment status and save theme.
1. Click on "Products" menu to display list of all products of all your vendors.
2. Every product have following status.
- Approved : If product is approved by admin.
- Pending : If product is waiting for approval.
- Pending Edited : If product is edited by vendor and waiting for approval.
- Declined : If product is denied by admin.
3. Admin can take following actions on particular product.
- Approved : To approve product.
- Edited Approved : To approve edited product by vendor.
- Edit : To edit product details.
- Deny : To denied the product.
- Delete : To delete the product permanently.
4. Admin can add product to his vendor account.
- click on "+Add product" button add new product form will open here you have to select that vendor name in whose account you want to add product.
- Then fill up product details and click on "Save" button
5. Admin can add multiple products to particular vendor account also by uploading .csv file, In this case you need to add your vendor name in .csv file.
- Click on "+Add product CSV" button so "Product CSV import" pop up will opened
- For getting valid .csv file click on "sample CSV template", we will provide you general shopify product csv template.
- Here note that we are allowed 30 product's csv at a time so make sure enter 30 or less product details in csv file otherwise your file will not accepted.
- After selecting your file click on "Import" button
- Once import process completed we will provide you short summary regarding success or fail products
- If any product will failed to import then we will provide you reason for this.
- Products added from csv are saved with "Imported Pending Review" status.
6. Multiple product Approve & Delete : checked check box of multiple products then select action from "Bulk Action" dropdown.
7. you can edit or delete single product by clicking on buttons available in "Action" column.
8. you can view approved product in live store by clicking on eye icon available in view column of approved product row.
9. If you want to Edit any particular product, then click on "Edit" action shown in above screen shot from opened action menu.
- After clicking on "Edit" you will move to product edit page as shown below.
- make editing whatever you want and then click on "save" button.
1. Click on "orders" menu to display list of all orders.
2. For viewing full order detail click on order id displayed in first column of list.
3. You can send order remainder email to vendor.
Vendor Panel
- We are providing simple registration process for vendor.
- By providing proper details vendors can create their account.
- After filling vendor registration form properly, click on "register" button to complete the process.
- By simply providing your registered email id and password you can make successful login.
- If you are forgot your password then it can be recovered by providing your registered mail.
- Vendor home provides dashboard to manage his account
- Dashboard shows small piece of information about Vendor Products, his Orders and Earnings etc....
- "Profile" menu display vendor's details which are provided at registration time.
- vendors can edit his/her details by refilling form with proper information and clicking on "Update" button.
1. List all product added by vendor.
2. For adding single product
- click on "+Add product" button add new product form will open you can fill up product details and click on "save" button
3. For adding multiple product
- Click on "+Add product CSV" button so "Product CSV import" pop up will opened
- For getting valid .csv file click on "sample CSV template", we will provide you general shopify product csv template.
- Here note that we are allowed 30 product's csv at a time so make sure enter 30 or less product details in csv file otherwise your file will not accepted.
- After selecting your file click on "Import" button
- Once import process completed we will provide you short summary regarding success or fail products
- If any product will failed to import then we will provide you reason for this.
- Products added from csv are saved with "Imported Pending Review" status and such products are not visible for admin.
- Reason for this is if by mistake any product added with wrong detail then vendor can correct it before admin approval.
- After your first edit and save imported product. it is visible to admin for approval.
4. Multiple product delete : checked check box of multiple products then click on "Preview selected & delete" button.
5. you can edit or delete single product by clicking on buttons available in "Action" column.
6. you can show approved product look in live store by clicking on eye icon available in view column of approved product row.
- "Orders" menu display order list for vendor
- you can view complete order details by clicking on order id of particular order.
- For order fulfillment click on "fulfill" button available in "Change status" column of each order row.
- If order is unfulfilled or partially fulfilled then you can fulfill remaining quantity.
- For saving your payment method go to "Payment Details" menu.
- Simply select payment method from dropdown and enter details then click on "Save" button
- If store admin has given any instructions regarding payment then vendors can view it at right side of payment details page.
- "Transaction Details" menu provide list of all your transactions with Transaction Amount, Transaction Date and Transaction Status.
- You can easily check it out that how many of your transactions have been Success, Cancel and Refund.